Contact Us - Katch Me
We aim to make shopping with Katch Me easy and simple, but we know that you may have some questions so we’ve developed our Help area.
Online is what we do best at Katch Me so we handle customer care enquiries mainly by email or social media. We don’t have a call centre so we’re not set up for a high volume of telephone calls – however, once we’ve received your enquiry we’re always happy to give you a call if we feel that’s the best way to resolve your query.
We’re also expanding our live chat offering – so more and more customers have the chance to chat with us to resolve queries on the spot. You'll see this option below when we have advisers available to chat.
Be sure to include as much information as possible in your email, post or tweet so we can get back to you as soon as possible.